INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that our product images are as accurate as possible. However, slight variations may occur due to factors like lighting, angle, and the natural characteristics of leather. Rest assured, your product will reflect the same high quality and craftsmanship seen in the photos.

Where can I view my sales receipt?

Your sales receipt will be emailed to you after your purchase is confirmed. You can also view and download your receipt from your account page under the "Order History" section.

How can I return an item?

To return an item, please visit our Return Policy page for detailed instructions on the process. Make sure your product is unused and in its original condition. You can also contact our support team at info@lecraze.com for assistance.

Will you restock items indicated as “out of stock?”

We restock popular items based on demand. If you see an item marked as "out of stock," please reach out to us via Contact Us, and we’ll let you know if it's available for restocking or if we can offer alternatives.

 

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout.

 

Can I cancel or modify my order?

Orders can only be canceled or modified before they are processed for shipping. Contact us at info@lecraze.com or WhatApp, as soon as possible with your order details.

 

INFORMATION ABOUT US

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