• Items must be unused, in their original condition, and returned within 30 days of delivery.
  • Custom or personalized items are non-returnable unless damaged or defective.

Process for Returns

  1. Contact our support team at info@lecraze.com within 30 days of receiving your order.
  2. Ship the item back to the return address provided by our support team.
  3. Include the original packaging and proof of purchase.

Refunds

  • Refunds will be processed within 7-10 business days after receiving and inspecting the returned item.
  • Refunds will be credited to the original payment method.

Exchanges

We offer exchanges for incorrect or defective items. Contact our team to initiate the process.

Non-Refundable Items

Sale items.

Gift cards.

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